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Customer Service for Third Parties 

Companies that would like to position their products (capital goods) in Germany, we could support with our highly qualified service organization:

  • Nationwide net of technicians in Germany
  • Highly educated and trained technicians with many years of working experience in the installation, maintenance and repair of production machinery (capital goods with mechanical and electronic components)
  • Proven very satisfied customers, many of DAX 30 companies. Predicate 'TÜV Service tested Grade A' (Highly reputed German Institute)
  • Very Short Response Time (2 hours)
  • 365/24
  • Preventive maintenance
  • Spare parts stock at our central warehouse, additional regional spare parts warehouses
  • Express delivery of spare parts
  • Use of modern means of communication
  • Training center at our corporate headquarter, located between Frankfurt and Heidelberg in Bensheim
  • If needed, we also assume distribution functions

 

Advantages for your company:

  • No time-consuming search for qualified employees
  • No fixed costs for the provision of personnel
  • No costs for the initial equipment of technicians with a car, laptop, tools, etc.
  • Use of existing infrastructure (warehousing and logistics)
  • Knowledge of the German market
  • Flexible contracts
  • Expansion of the business model to other European countries possible

 

Minimization of your risk and optimal care of your customers

Quality is more than just a word for us - it’s a must.


For more information contact Mr. Peter Korzilius: pkorzilius@kerngmbh.de

5/18/2012